these are some of the kindest most qualified mechanics I have ever dealt with. they are honest and infinitely patient
I brought my old Hyundai in for a fluid leak. The team was professional, courteous and helpful as they resolved the issue. I especially appreciated the shuttle service as I needed a ride home and to work.
Accurate to their estimated time frame and transparent on their estimate!
Fast courteous service!
Confident that I am getting excellent service.
Bought a set of Ultra High Performance All Season Tires at a fair price. Was concerned about getting them mounted/balanced, etc. as I drive a German sports car with a very expensive set of 19 in. wheels. I had a list of very specific instructions as to the mounting of the tires. I expected some pushback but Michael the Service Advisor had no problem with any of them. The installer took his time to do the job right and Michael gave me frequent status updates. I was invited to inspect the completed installation while the car was still on the lift. Did they do a good job? No. They did an Outstanding job. Truth is if they can satisfy me they can satisfy anybody. Gentlemen you have a customer for life. Thank you.
Bought and paid for my 4 Goodyear tires online, including installation, and all went went well at Houska. They called to let me know when the car was ready. But when I pickup the car, the workorder said I needed a alignment. I was surprised that they did not call me prior to pickup to ask if I wanted them to do the alignment as well, especially since I have 4 new tires on the car now. But they did not, so I am only giving them 4 star rating. Now I have to make an appointment, somewhere, and take more time out of my busy work day to have the alignment done.
Houska is amazing and their employees go above and beyond in their customer service. They do not push unnecessary purchases on you and their costs for services are incredibly reasonable. They are friendly and will help you with whatever you need, sometimes free of charge! Their sunny dispositions and trustworthiness are what keep me coming back. Houska is the only place I will take my car in Fort Collins!
Prompt, efficient service.
We were visiting CSU and in need of a tire repair ten minutes before their closing time. My wife called and spoke to Michael Southworth and he said come on in and we will get you taken care of. We got there right at 6:00 and Michael came out , pulled the car in and had the flat repaired within 15 minutes. Marcus took care of us at the front desk and got us all squared away. He even recommended a great dinner spot for the family. In our minds they went beyond the call and made sure we felt safe and were road worthy again. They were absolutely great and wish we could do business with them on a regular basis!!